Customer Service Representative

Seattle

Posted on 09/01/2020


Position Details

Type:

Permanent

Industry:

Financial / Insurance

Function:

Accounting / Finance / Insurance

Job Level:

Entry-level Professional (Non-Manager, Less than 2 years experience)

Our client is a newly established agency in the Seattle area.   It is a team-oriented family environment that is led by an Insurance professional native to the Pacific Northwest.  

 

We are in search for a Personal Lines Insurance professional looking to advance a career in Insurance.  The successful professional will thrive in a fast-paced environment, ability to multi-task and aptitude to increase your insurance knowledge.    

 

If you are up for the challenge of helping an agency as well as your career grow, then apply here now! 

 

Responsibilities:

    • Provide timely and accurate information to incoming customer requests.
    • Process customer changes according to established department policies & procedures.
    • Process customer cancellations according to established department policies & procedures.
    • Receives, investigates, and then responds to customer complaints.
    • Works under general supervision performing a variety of complicated tasks requiring a wide degree of latitude and creativity.
    • Must be knowledgeable of concepts, practices, and procedures within a particular field.
    • 1+ years of exp. in a Customer Service Role in the insurance industry.